{
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    "url": "https://status.arkoselabs.com"
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    "indicator": "none",
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We are continuing to monitor service stability while we await full mitigation. All other services remain unaffected. We will provide a further update once the issue is fully resolved.","created_at":"2026-05-12T23:51:26.268Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-21T09:39:10.768Z","display_at":"2026-05-12T23:47:26.000Z","deliver_notifications":false,"tweet_id":null,"id":"6chh0lxg4580","incident_id":"d0s5r4vjsnml","custom_tweet":null,"affected_components":[{"code":"nyhsq7l577wd","name":"Regional Healthchecks - Ireland Healthcheck","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue affecting the Device ID service. The degradation is caused by an infrastructure problem with a third-party cloud provider, impacting service availability in EU-WEST-1. Our team has identified the affected resources and is actively working on remediation. All other services remain unaffected. We will provide a further update as the situation progresses.","created_at":"2026-05-12T22:54:21.879Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-21T09:37:11.776Z","display_at":"2026-05-12T22:26:21.000Z","deliver_notifications":true,"tweet_id":null,"id":"91w1fgh2y1tg","incident_id":"d0s5r4vjsnml","custom_tweet":null,"affected_components":[{"code":"nyhsq7l577wd","name":"Regional Healthchecks - Ireland Healthcheck","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Ireland Healthcheck","created_at":"2020-02-19T01:22:30.873Z","updated_at":"2025-07-15T20:42:20.176Z","position":5,"description":null,"showcase":true,"start_date":null,"id":"nyhsq7l577wd","page_id":"ntmkcpjv4jzt","group_id":"m4qrxqbxfrs0"}]},{"name":"US-East-1 : Potential degradation of Arkose Services","status":"resolved","created_at":"2026-05-07T23:55:16.000Z","updated_at":"2026-05-21T09:34:49.931Z","monitoring_at":null,"resolved_at":"2026-05-08T02:30:33.000Z","impact":"minor","shortlink":"https://stspg.io/5k10n4cc1hv5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-07T23:55:16.000Z","reminder_intervals":null,"id":"77vgmyb2vjhd","page_id":"ntmkcpjv4jzt","incident_updates":[{"status":"resolved","body":"As of 02:33 UTC on 8th May 2026, the Device ID service has been restored and is operating normally.","created_at":"2026-05-08T03:04:33.119Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-21T09:34:49.918Z","display_at":"2026-05-08T02:30:33.000Z","deliver_notifications":true,"tweet_id":null,"id":"hrkt9wtvm37t","incident_id":"77vgmyb2vjhd","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"degraded_performance","new_status":"operational"},{"code":"fx8785rx4jt8","name":"3rd Party Services - AWS ec2-us-east-1","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have successfully failed over from the affected infrastructure to a healthy region, and the Device ID service has returned to normal operation. We are continuing to monitor service stability while we await full mitigation from our third-party cloud provider on their end. All other services remain unaffected. We will provide a further update once the issue is fully resolved.","created_at":"2026-05-08T02:33:27.158Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-21T09:34:39.001Z","display_at":"2026-05-08T02:30:27.000Z","deliver_notifications":true,"tweet_id":null,"id":"vm5955gfp6xt","incident_id":"77vgmyb2vjhd","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fx8785rx4jt8","name":"3rd Party Services - AWS ec2-us-east-1","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue affecting the Device ID service. The degradation is caused by an infrastructure problem with a third-party cloud provider, impacting service availability in US-East-1. Our team has identified the affected resources and is actively working on remediation, including failing over to an alternate region. All other services remain unaffected. We will provide a further update as the situation progresses.","created_at":"2026-05-08T01:47:16.180Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-21T09:34:03.611Z","display_at":"2026-05-07T23:55:16.000Z","deliver_notifications":true,"tweet_id":null,"id":"nb4yfry62b4z","incident_id":"77vgmyb2vjhd","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"operational","new_status":"degraded_performance"},{"code":"fx8785rx4jt8","name":"3rd Party Services - AWS ec2-us-east-1","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"AWS ec2-us-east-1","created_at":"2021-12-15T16:28:13.902Z","updated_at":"2026-05-08T03:04:33.056Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"fx8785rx4jt8","page_id":"ntmkcpjv4jzt","group_id":"l47qxsl09jm7"},{"status":"operational","name":"North Virginia Healthcheck","created_at":"2020-02-19T00:40:13.538Z","updated_at":"2026-05-08T03:04:33.077Z","position":2,"description":null,"showcase":true,"start_date":null,"id":"wfj90xlvsqcp","page_id":"ntmkcpjv4jzt","group_id":"m4qrxqbxfrs0"}]},{"name":"Increased Error Rates and Latencies","status":"resolved","created_at":"2025-10-20T07:11:01.000Z","updated_at":"2025-10-25T06:28:56.202Z","monitoring_at":"2025-10-20T08:45:14.147Z","resolved_at":"2025-10-20T19:55:05.000Z","impact":"minor","shortlink":"https://stspg.io/bxsmklztvhg6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T07:11:01.000Z","reminder_intervals":null,"id":"x6vv7fcwpf5c","page_id":"ntmkcpjv4jzt","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-21T01:25:05.780Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-25T06:28:56.184Z","display_at":"2025-10-20T19:55:05.000Z","deliver_notifications":true,"tweet_id":null,"id":"394zcxcgdj2x","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are currently operating in a failed-over state due to ongoing AWS service disruptions in the US-EAST-1 region; we will continue monitoring recovery progress and initiate failback procedures once AWS confirms full service restoration and stability. Services should be operating normally, however in elevated status condition until all normal AWS region services recover.","created_at":"2025-10-20T12:23:21.824Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T12:23:21.824Z","display_at":"2025-10-20T12:23:21.824Z","deliver_notifications":true,"tweet_id":null,"id":"wbbkklr2mjy3","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Though we are seeing consistent improvements, AWS is still working on fixing issues, we will update once we have information on full resolution.","created_at":"2025-10-20T11:36:35.283Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T11:40:21.741Z","display_at":"2025-10-20T11:36:35.000Z","deliver_notifications":true,"tweet_id":null,"id":"8ldjpz9zr7vv","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are currently observing improvements in the affected services. We are continuing to actively monitor an ongoing AWS service disruption affecting regions in the Eastern part of the US; we have successfully failed over the majority of our services to alternate infrastructure and will provide another update when full service restoration occurs.","created_at":"2025-10-20T10:18:31.028Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T10:18:31.028Z","display_at":"2025-10-20T10:18:31.028Z","deliver_notifications":true,"tweet_id":null,"id":"fw0rsqm458s8","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"major_outage","new_status":"major_outage"}]},{"status":"monitoring","body":"We’re currently experiencing service interruptions due to an ongoing AWS outage. Our team has initiated failover procedures to minimize impact and restore functionality as quickly as possible. We’re monitoring the situation closely and will provide updates as AWS works toward resolution.","created_at":"2025-10-20T08:45:14.147Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T08:45:14.147Z","display_at":"2025-10-20T08:45:14.147Z","deliver_notifications":true,"tweet_id":null,"id":"tns71y34lgrk","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"AWS service is having issues. We are failing over affected services.","created_at":"2025-10-20T08:10:01.835Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T01:31:51.779Z","display_at":"2025-10-20T07:11:01.000Z","deliver_notifications":true,"tweet_id":null,"id":"zc7b3dwtqqqp","incident_id":"x6vv7fcwpf5c","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"North Virginia Healthcheck","created_at":"2020-02-19T00:40:13.538Z","updated_at":"2026-05-08T03:04:33.077Z","position":2,"description":null,"showcase":true,"start_date":null,"id":"wfj90xlvsqcp","page_id":"ntmkcpjv4jzt","group_id":"m4qrxqbxfrs0"}]},{"name":"Potential degradation of Arkose Services","status":"resolved","created_at":"2025-08-11T23:29:07.000Z","updated_at":"2025-08-28T05:35:20.564Z","monitoring_at":null,"resolved_at":"2025-08-11T23:38:04.000Z","impact":"major","shortlink":"https://stspg.io/b108rrw6j3x4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-08-11T23:29:07.000Z","reminder_intervals":null,"id":"qqyqt66kk50n","page_id":"ntmkcpjv4jzt","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-08-11T23:42:04.205Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-28T05:35:20.549Z","display_at":"2025-08-11T23:38:04.000Z","deliver_notifications":true,"tweet_id":null,"id":"fjt907cwhj41","incident_id":"qqyqt66kk50n","custom_tweet":null,"affected_components":[{"code":"v1mrnk9x5w6l","name":"Regional Healthchecks - Sydney Healthcheck","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have detected a potential degradation of Arkose Services in the AP-SOUTHEAST-2 region. 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There were no impacts to Arkose Production Services","created_at":"2025-07-15T18:37:45.522Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-15T20:40:42.771Z","display_at":"2025-07-15T18:37:45.000Z","deliver_notifications":true,"tweet_id":null,"id":"jnd2kzpl0knx","incident_id":"rlq8fzgm5bj6","custom_tweet":null,"affected_components":[{"code":"wfj90xlvsqcp","name":"Regional Healthchecks - North Virginia Healthcheck","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We have detected a potential degradation of Arkose Services in the US-EAST-1 region. 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}