Resolved -
This incident has been resolved.
Apr 12, 04:35 UTC
Monitoring -
We have released a fix to address API_REQUEST_ERRORs (4xx’s errors), and we have observed improvements, returning to normal and continue monitoring.
Apr 12, 03:41 UTC
Update -
We have narrowed down the issue and working towards a fix within our minor environments and will provide an update in 3 hours.
Apr 12, 00:23 UTC
Update -
We are continuing to investigate this issue.
Apr 11, 22:02 UTC
Update -
We are continuing to investigate this issue.
Apr 11, 19:49 UTC
Update -
Initial investigation indicates that the increased HTTP 500 errors is stemming from a database migration that was completed at approximately 4:45 AM UTC on Thursday, April 11th. Our metrics show that the error rate is approximately 0.1% which is elevated compared to prior to the migration. We are continuing to investigate.
Apr 11, 18:42 UTC
Update -
We are continuing to investigate this issue
Apr 11, 17:41 UTC
Investigating -
We have detected a potential degradation in US-EAST-1 and EU-WEST-1 region. Users may experience increase in 5xx errors.
We are actively investigating the issue and will provide an update shortly.
Apr 11, 16:31 UTC